Terms of Use

Scope of Services

The Company provides payment aggregation and related services, including but not limited to:

• Payment acceptance and processing;
• Payment routing and transaction switching;
• Transaction monitoring and fraud management;
• Settlement processing;
• Reconciliation services; and
• Reporting and analytics.

The Company may modify, enhance, suspend, or discontinue any portion of the System at its discretion.

Eligibility

Users must:

• Be at least eighteen (18) years of age;
• Possess legal capacity to enter into binding agreements;
• Be duly authorized to represent any business entity registered on the System; and
• Comply with all applicable laws, regulations, and industry standards.

Account Registration

Merchants shall provide complete, accurate, and current information during registration and throughout the duration of service.

The Company reserves the right to request additional information and documentation for customer due diligence, Know-Your-Customer (KYC), Anti-Money Laundering (AML), Counter-Terrorism Financing (CTF), and regulatory compliance purposes.

Merchant Responsibilities

Merchants shall:

• Conduct only lawful and legitimate business activities;
• Obtain all necessary customer consents and authorizations;
• Maintain adequate security controls over credentials and system access;
• Promptly update account information when changes occur; and
• Cooperate with investigations, audits, and compliance reviews.

Merchants shall remain solely responsible for the products, services, and transactions conducted through the System.

Prohibited Activities

The System shall not be used for:

• Illegal, fraudulent, deceptive, or unauthorized activities;
• Money laundering, terrorism financing, or sanctions violations;
• Gambling, adult content, illegal drugs, counterfeit goods, or prohibited products;
• Unauthorized money transmission activities;
• Activities prohibited by applicable laws, card schemes, payment networks, acquiring banks, or regulators.

The Company may update the list of prohibited activities at any time.

Transaction Processing

The Company facilitates payment processing but is not a party to transactions between Merchants and Customers.

The Company may refuse, suspend, delay, reverse, or cancel transactions that:

• Violate these Terms;
• Present elevated fraud, compliance, operational, or financial risks; or
• Are required by law, regulation, court order, or regulatory directive.

Settlements

Settlements shall be processed according to the agreed settlement schedule and subject to:

• Transaction verification;
• Applicable fees;
• Chargebacks, reversals, refunds, penalties, and adjustments;
• Regulatory, banking, and operational requirements.

The Company may delay or withhold settlements where necessary to manage risk or comply with legal obligations.

Fees

Merchants shall pay all applicable service fees, penalties, taxes, and charges associated with the use of the System.

The Company may revise fees upon prior notice.

Chargebacks, Refunds, and Reversals

Merchants shall be fully liable for all chargebacks, refunds, reversals, fines, and related losses arising from their transactions.

The Company may deduct such amounts from settlements, reserves, or other amounts payable to the Merchant.

Compliance and Monitoring

The Company may monitor transactions and account activities to comply with:

• BSP regulations;
• AMLA requirements;
• Data privacy laws;
• Payment network rules; and
• Other applicable legal and regulatory obligations.

The Merchant agrees to provide requested records and documentation when required.

Intellectual Property

All software, systems, trademarks, reports, documentation, and related materials remain the exclusive property of the Company.

No rights are granted except those expressly provided under these Terms.

Suspension and Termination

The Company may suspend, restrict, or terminate access to the System at any time for:

• Breach of these Terms;
• Regulatory or compliance concerns;
• Fraudulent or suspicious activities;
• Material risk to the Company, its partners, or customers.

Termination shall not relieve the Merchant of outstanding obligations.

Limitation of Liability

To the maximum extent permitted by law, the Company shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profits, revenue, business opportunities, or data.

The Company's total liability shall not exceed the total fees paid by the Merchant during the preceding twelve (12) months.

Indemnification

The Merchant shall indemnify and hold harmless the Company, its directors, officers, employees, affiliates, and partners from any claims, damages, liabilities, penalties, losses, or expenses arising from:

• Merchant activities;
• Violations of law;
• Breach of these Terms; or
• Customer disputes.

Governing Law

These Terms shall be governed by the laws of the Republic of the Philippines.

Any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the proper courts of Quezon City, Philippines, unless otherwise required by law.

Amendments

The Company may amend these Terms from time to time. Continued use of the System after publication of revised Terms constitutes acceptance of such amendments.

Contact Information

Questions regarding these Terms may be directed to: